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Installation

Everything you need to know in order to install our different product ranges.

32 articles

How much does it cost to run an electric fireplace?Modern electric fireplaces offer cost-effective heating, saving up to 70% compared to gas fireplaces.
How do you install a freestanding or portable ethanol fireplace?EcoSmart Fire’s freestanding ethanol fireplaces are designed to be placed into the desired location, secured into position, and operated immediately.
Can I install a fireplace insert into my existing fireplace?
Where is the best place to install an electric fireplace?EcoSmart Fire’s electric fireplace series is adaptable for various indoor spaces.
Are ethanol fireplace inserts easy to install?EcoSmart Fire's ethanol fireplace inserts require no venting, gas line, or electricity, simplifying installation.
Where is the best place to install an ethanol fireplace?EcoSmart Fire's ethanol fireplaces offer versatile installation, with no gas line needed, ensuring easy and safe use in various settings.
Are electric fireplaces easy to install?EcoSmart Fire’s Electric Fireplace Series, offers hassle-free built-in inserts with no gas line or chimney requirements.
What is an electric fireplace insert?With low-energy LED flame technology, our electric fireplace inserts resemble an authentic open flame fireplace.
How to install a TV or AV equipment above an ethanol fireplace?This design can be achieved as long as the TV is protected. You have 3 possible solutions.
Are EcoSmart Fires easy to install?EcoSmart Fires are versatile, easily installed without flue or pipe connections; contact your local distributor for specs.
How long does it take to assemble an ethanol fireplace?Our hassle-free fireplace installation involves minimal assembly, with the main consideration being compliance with clearance requirements.
Do you offer installation services?EcoSmart Fire's products are designed for straightforward installation, each with clear instructions for a hassle-free setup process.
How do you plug in an electric fireplace?Our electric fireplaces require a dedicated 15 amp circuit and professional electrician for setup

Can my HEATSCOPE® heater be installed near a power outlet?The heater cannot be installed directly below a power source or socket. The sides of the unit must be at least 20cm from the nearest power source.
Can I install the HEATSCOPE® heater in my bathroom?Spot and Vision models must avoid high humidity areas, while Pure's enhanced water protection makes it suitable for humid spaces.
Are HEATSCOPE® heaters supplied with a plug?No, they are supplied with a power cable and must be connected to your electrical circuit.
Are HEATSCOPE® heaters supplied with a thermostat?No, they do not include a thermostat control system. However, if desired, they can work with an existing thermostat. Please consult your electrician for further information.
What’s the advantage of installing a WiFi switch with your HEATSCOPE®?The optional wall switch with WiFi connectivity provides maximum convenience and ease of operation.
Does my HEATSCOPE® radiant heater need to be on a Safety Switch (RCD)?Yes, this is in accordance with AS/NZS 3000:2018 wiring rules.
How are the HEATSCOPE® heaters connected?Electric heaters are hard-wired from the switchboard to an optional wall plate switch to allow you to easily turn them on.
How do I install my HEATSCOPE® heater?All infrared heaters must be installed by a licensed electrician and in accordance with the installation and instruction manual.
How can I find out how many HEATSCOPE® heaters of what size I will need for my particular application?To find the right number and size of HEATSCOPE® heaters, refer to their heat output diagrams and contact technical support with your space details.
At what height do the HEATSCOPE® heaters deliver their best performance?Optimal mounting heights for HEATSCOPE® Vision and Spot models.
Can I install HEATSCOPE® infrared heaters directly to a power source?HEATSCOPE® heaters are installed by electricians, connecting power directly to the grid with individual fuses and dedicated switches
Can HEATSCOPE® infrared heaters be mounted directly on a wooden structure?HEATSCOPE® infrared heaters include safe-to-use spacers for mounting on wood structures, ensuring proper clearance from combustible materials.
Do you have a recommended HEATSCOPE® installer?Unfortunately, we do not maintain a list of suggested installers.
What is the minimum height clearance required for HEATSCOPE® heaters?Ensure a minimum 1800mm space from the ground to the lower edge for HEATSCOPE® radiant heaters
Are there any guidelines that I must follow to install the HEATSCOPE® heater?Electricians must follow manufacturer's instructions.
How long will installation take for the HEATSCOPE® heater?Installing a single electric radiant heater typically takes 2-4 hours, varying with area and switchboard distance.
Can I cover my HEATSCOPE® heater?Electric heaters need continuous ventilation and should never be covered or enclosed with insulating materials.
Can I install my HEATSCOPE® vertically?Pure is versatile for vertical or horizontal installation; Spot and Vision are horizontal-only.
Can all HEATSCOPE® heaters be mounted on the wall or ceiling?All models are adaptable for wall or ceiling installation to suit your project requirements.